Quality Control

Your feedback and experience with us is of the utmost importance. We want to make sure we attend to this matter and provide as much attention to it as possible.

In order to determine how we should best address your concerns, please share the following information with us:

If you would like to learn where to find the required information please click here

Sufix

Full Name

Phone

Shipping Address

City

State

Zip Code

Order #

Lot #

Product

Strength

Flavor / Scent

Please explain the issue

Upload pictures

Return Agreement

By selecting this option you agree to return the defective item(s). We need you to return the items to us so we can conduct a thorough quality check. We will contact you to give you instructions on how to process the return.

Where do I find my order Number?

Just check the top left of the order’s confirmation email you received

Where do I find the lot Number?

It’s on the product’s container. The location varies from product to product. Here are a few examples